This Privacy Policy explains how we collect, use and protect the personal information you share with us when you use this website and submit the enquiry form for The Omaxe State, Sector 19B, Dwarka, New Delhi (the "Project"). By using this website or submitting the form, you agree to the practices described here.
1. Information we collect
We collect only what you choose to give us through the enquiry form, plus basic technical data.
| Category | Details |
|---|---|
| Information you provide | Full name, mobile number, email address, investment budget range, and the type of space you are interested in. |
| Form context | Which form on the page you used and the date and time of submission. |
| Technical data | IP address, browser type, device type, pages viewed and referring source, collected through cookies and similar technologies (see section 5). |
We do not ask for financial account numbers, card details or government ID numbers through this website. Please do not send them in the form.
2. How we use your information
- To respond to your enquiry and share the price list, brochure, payment plan, availability and site-visit details.
- To contact you by phone call, WhatsApp, SMS or email about the Project and related commercial properties.
- To improve this website and measure the performance of our advertising.
- To maintain records, prevent spam and misuse, and meet legal obligations.
3. Our basis for processing
We process your information on the basis of the consent you give when you tick the consent box and submit the form. You can withdraw that consent at any time (see section 8).
4. Who we share it with
We do not sell your personal information. We may share it only as needed with:
- The developer and its authorised sales teams or channel partners, so they can follow up on your enquiry about the Project.
- Service providers that help us run the website, such as our email and web hosting provider, CRM or calling and messaging tools.
- Advertising and analytics platforms, such as Google and Meta, in the form of aggregated or hashed data used to measure campaigns.
- Authorities, where we are required to do so by law, court order or a valid legal request.
5. Cookies and tracking
This website may use cookies, pixels and similar tools to understand how visitors use the page and to measure advertising results. You can block or delete cookies in your browser settings; some parts of the site may then work less smoothly. We may use tools such as Google Analytics, Google Ads and the Meta Pixel, which are governed by their own privacy policies.
6. How long we keep your data
We keep your enquiry details for as long as needed to follow up on your interest and for a reasonable period afterwards for record-keeping, unless you ask us to delete them sooner or the law requires us to keep them longer.
7. Security
We use reasonable technical and organisational measures to protect your information, including restricted access to enquiry emails and secure email transmission. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
8. Your choices and rights
Subject to applicable Indian law, including the Digital Personal Data Protection Act, 2023, you may ask us to:
- tell you what personal data of yours we hold and how we use it;
- correct or update inaccurate or incomplete data;
- delete your data;
- withdraw your consent, including to calls, WhatsApp, SMS and email.
To stop promotional contact, reply "STOP" to any message or email us at the address below. Registering with the National Customer Preference Register (NCPR/DND) may also limit promotional calls and SMS.
9. Children
This website is intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe a minor has submitted information, please contact us and we will delete it.
10. Third-party links and content
This page may display embedded maps, images or links hosted by third parties, including the developer's website. We are not responsible for the privacy practices of those sites.
11. Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top shows when it last changed. Continued use of the website after an update means you accept the revised policy.
12. Contact us
For questions, requests or complaints about your personal data, contact:
Email: info@omaxestatedwarka.org
Phone: +91 8926361361